About our practice

We are a hands-on endpoint protection and policy alignment practice based on Seymour Road in eThekwini, serving organisations across KwaZulu-Natal.

Service Hazelpoint consultants discussing endpoint policy documents in the office

Registered business

The official registered business name is Service Hazelpoint (Pty) Ltd. The company was established in 2018 to help local organisations move beyond half-finished antivirus installs toward documented endpoint protection and policies that match daily operations.

Brief history

Early work focused on small offices in eThekwini that had purchased endpoint licences but never finished enrolment. Over time, clients asked for clearer links between written security rules and console settings, so policy alignment reviews became a standing offer beside setup projects. Today the team still prefers on-site pilot groups and written handover packs over remote-only “set and forget” deployments.

How we work

We inventory devices, agree a baseline, deploy carefully, and name owners for every exclusion. Consultants explain changes in plain language so your admin can maintain the estate after we leave. We advise on configuration; you remain the licence holder and decision-maker for your chosen endpoint product.

Values

  • Document what you change so the next person is not guessing.
  • Prefer stable coverage over aggressive settings that staff quietly disable.
  • Respect trading hours and maintenance windows in retail, clinic, and warehouse environments.
  • Stay geographically honest about where we can visit in person.